FlyDelta Layover Assistant
Conversational UX Design
Created a voice- and chat-based feature on the FlyDelta App to reduce stress for travelers during layovers by helping them to their gates, supporting with last-minute changes, and finding amenities near the gate.
WebMD One Side Quests: Gamifying Health Tracking
Usability Testing + Prototype Redesign
Redesigned the WebMD One app with a gamified and community-centered approach, encouraging users to stay on top of their health goals.
Jetsetter: Travel with Authentic Local Guides
Mobile Product Design
Designed a travel app that bridges the gap between travelers and locals, allowing locals to become guides and earn rewards while travelers find personalized adventures.
EmpathEase: AI-Driven Chatbot for Emotional Support
Ethnography and Interviews + Product Design
Developed an AI-powered chatbot prototype that provides empathetic, real-time support for users navigating mental health challenges.
The Met Online Collection: Simplifying Art Search
User Testing + Desktop Redesign
Enhanced The Met’s online collection browsing experience by improving navigation and accessibility for casual art explorers.
Marine Park Alliance: Redesigning for Community
Interviews, Card Sorting, Tree Testing + Information Architecture + Prototype
Led a website redesign focused on improving information architecture to enhance navigation and increase donations.